Need assistance?

At Qikio, we’re proud to be Australian based & available to assist you where we can.

General Enquiries

  • For general enquiries you can get in touch Monday to Friday 9am to 5pm AEST
  • For questions on our products, please see our underwriters and insurance partners details below

Provide feedback

  • Are you dissatisfied, wish to make a complaint or provide feedback about Qikio or underwriters, insurance providers or distribution partners?
  • Read more about how Qikio, our underwriters, insurance providers and distribution partners handle complaints and feedback.

Speak to an expert today


You can call Adica 8:30am to 7pm Monday to Friday or Saturday 8:30am to 5pm AEST.

You can email Adica about general enquries at or about claims, existing and new lodgements, at

You can call Chubb 9am to 5pm AEST Monday to Friday
Get emergency assistance
  • If your home is unliveable due to a claim covered by the policy, please call Chubb on 1800 952 357. If you need immediate emergency assistance, please call 000 or the SES on 132 500.

You can call battleface from inside or outside of Australia
Get emergency assistance
  • If you need emergency assistance while travelling, please call battleface on +61 2 8880 5820 (outside Australia) or 02 8880 5820 (within Australia) or email .

You can call Mercurien Monday to Friday 9am to 5pm (AEST) You can email Mercurien about general enquries or Assetinsure about claims, existing and new lodgements

Need to lodge a claim?

We’re here to help you!

At Qikio, we know that sometimes starting your claim off can be just as scary as realising something has gone wrong or been damaged.

Our underwriters and insurance providers have teams of dedicated claims specialists ready to assist you and to make sure your claims experience is supported, helpful and respectful.

Start Your Claim
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